“Palliative care sees the person beyond the disease. It is a fundamental shift in focus for healthcare delivery.”

Support Person-Centered Care

Palliametrics is driven by a person-centric dashboard with different views and alerts that help the team monitor and track the status of patients. From the dashboard, Interdisciplinary Team (IDT) members can access clear, concise views of each patient and related care episodes, follow-up encounter history, and individual encounters. This simple model provides:

  • Real-time patient status management: At a glance, see which patients are in need of assessments, consults, and follow-up encounters.
  • Easy sharing with IDT members: Securely access palliative care information regardless of location - simply by using an Internet-connected device.
  • Tracking participation by family: See and record family participation during encounters.
  • Capture billable and non-billable encounters: Person-centered services extend beyond just the billable activities.
  • Better patient prioritization: Use the dashboard in IDT staff meetings to coordinate care, or to quickly find which patients are next to receive palliative care services.
  • The who, what, when, where and why of care: IDT members can view each patient’s entire palliative care service history along with related operational data.

See the "Big Picture"

Use comprehensive reports on palliative care activities included in Palliametrics’ Analytics.

Promote Palliative Care Best Practices

Palliametrics makes it easy to keep up with the latest best-practices guidance by palliative care organizations that perform sophisticated data analyses and palliative care research such as:

  • Center to Advance Palliative Care (CAPC)
  • Global Palliative Care Quality Alliance (GPCQA)
  • Palliative Care Quality Network (PCGN)

Advance Toward Best Practices

Adoption of best practices doesn't happen overnight, so Palliametrics has been designed to support your program's current practices while gently encouraging best practices.

Using Software as a Service (SaaS) technology, Palliametrics provides your palliative care team with:

  • State-of-the-art support: Continual adaptations to palliative care data capture and reporting that reflect the latest best-practices guidelines.
  • Time to adapt: Support for legacy practices as palliative care programs evolve to newer practices incorporated into Palliametrics over time.
  • Helpful nudges: Gentle, configurable reminders to record information that helps other team members and provides insight into how team practices can be improved.
  • Flexibility: Choose from a comprehensive selection of data fields based on your program’s specific needs, preferences, and strategies for practice improvement.

Span Multiple Care Settings

Today’s palliative care programs commonly span hospital, outpatient, long-term, and home care settings – and so does Palliametrics. By tailoring displayed information based on each patient’s current care setting, Palliametrics avoids trying to force fit all patients into the same care model.

Examples:

  • Care Setting Admission Date: Displayed for hospital and long-term settings but not outpatient or home settings.
  • Referral Source: Displayed for all but hospital settings.

Example Care Setting Variations

Palliametrics Field Hospital Community-Based Settings
Outpatient Long-Term Home
Care Setting Admission Date X X
Service Consultation / Enrollment Date X X X X
Referral Source X X X
Patient Place-of-Origin X X
Consult / Follow-up Encounter Location Details X X X
Service Discharge Date X X X X
Care Setting Discharge Date X X

Manage Multiple Patient Populations

Palliametrics is designed to monitor the pulse of the entire palliative care continuum, whether your organization has a single palliative care team or is a regional provider of palliative care services. For each patient population served, the highly configurable architecture of Palliametrics is HIPAA compliant and allows the definition of multiple care settings (e.g., hospital, long-term care facility, clinic) that in turn can serve multiple locations.

  • For a Single Patient Population: Keeping it simple, Palliametrics easily supports a palliative care program serving a single patient population with minimal setup effort.
  • For Multiple Patient Populations: Promote practice consistency among palliative care patient populations while avoiding the clutter and confusion that can occur when all populations are combined into one dataset.
    • IDT members can access one or multiple populations.
    • Patients can be securely referred between populations to unify care history and avoid duplicative data entry.
    • Analytics can be performed for a single patient population or across all populations.

Customize for Your Palliative Care Program

Flexible Team Definition

A range of palliative care service providers can unite to produce better outcomes, and over time the size and shape of your palliative care program will likely change. No matter who is on your IDT today, you can easily add new roles and new personnel as needed.

  • Palliametrics empowers the whole team – as your organization chooses to define it.
  • Optionally share information with other providers in your community.
  • All 24 palliative care roles currently identified by CAPC are supported.
  • Control individual access to selected care settings and populations, consistent with your HIPAA requirements.

Versatile Tracking

Through its configuration capabilities, Palliametrics allows each program to define how to characterize various aspects of palliative care delivery:

  • Define Patient Populations: Specify how your palliative care program wants to partition the entire patient population served into logical subgroups, if desired, for optimal management and focused analytics.
  • Define Care Settings per Population: Specify the type of setting, name it what you want, and add as many associated service locations as you need.
  • Define the Team: Add personnel and select:
    • The role they serve on the team
    • The populations they serve
    • The care settings to which they have access
  • Define Attributes: From patient demographics to consult/discharge parameters to encounter observations, each palliative care program can define the options available in the online forms.

Define Attributes for Your Team

Patient
  • Identifiers
  • Genders
  • Relationships
  • Journal Types
  • Contact Types
Consults
  • Patient Places of Origin
  • Reasons
  • Diagnoses
  • Diagnosis Subcategories
  • Outcomes
Follow-up Encounters
  • Encounter Types
  • Symptoms
  • Symptom Severities
  • Pain Symptom Severity Levels
  • Treatments
  • Treatment Statuses
Discharges
  • Discharge Locations
  • Discharge Location Subcategories
  • Services Received after Discharge
Patient Consults Follow-up Encounters Discharges
  • Identifiers
  • Genders
  • Relationships
  • Journal Types
  • Contact Types
  • Patient Places of Origin
  • Reasons
  • Diagnoses
  • Diagnosis Subcategories
  • Outcomes
  • Encounter Types
  • Symptoms
  • Symptom Severities
  • Pain Symptom Severity Levels
  • Treatments
  • Treatment Statuses
  • Discharge Locations
  • Discharge Location Subcategories
  • Services Received after Discharge

 

Let Us Help!

Get up and running quickly by letting us configure Palliametrics to suit the needs of your palliative care program.

Gain Real-time Operational Awareness

Cloud-based Palliametrics provides secure, real-time access to the system from any point of service using a desktop, laptop, or tablet computer with Internet connectivity. Benefits include the ability to:

  • Optimize resource allocation: Quickly view patient statuses to see where bottlenecks are occurring in service delivery and re-assign personnel to smooth out the work day.
  • Eliminate communication lags: Data is captured and accessible in real time – no dependency on taking notes or memory – which means you have more current, accurate data to help manage your operations.
  • Gain point-of-care access: See and manage up-to-date patient, care episode, and encounter information during patient assessments, consults, and follow-up encounters.
  • Understand mobile team member workloads: Palliametrics can even capture travel time – a key factor in determining workload potential for mobile members of the IDT.

No IT Support Hassles

Using a centralized, cloud-based model, all new features in Palliametrics become available to all palliative care programs without burdening your organization’s IT staff.